Business & Industry
Dec 1, 2014
United Parcel Service, Inc. is a package delivery company, which provides global package delivery and supply chain management services. It offers logistics services to the global market, which include transportation, distribution, forwarding, ground, ocean and air freight, brokerage and financing.
Founded in 1907, UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Using advanced technology, access to global resources, and an integrated network of physical, technological, and human assets, UPS provides a powerful competitive advantage that can help you earn repeat customers and grow your business.
The company operates its business through three segments: U.S. Domestic Package, International Package and Supply Chain & Freight. The U.S. Domestic Package segment provides in time-definite, money-back guaranteed, small package delivery services and also offers spectrum of U.S. domestic guaranteed ground and air package transportation services.
The International Package segment offers a wide selection of guaranteed, day and time-definite international shipping services. The Supply Chain & Freight segment consists of its forwarding and logistics services, UPS Freight business, and its financial offerings through UPS Capital.
UPS OnLine Tools include:
Enhanced Tracking - Enables shippers (and their customers) to track packages using their own internally generated reference number (e.g., a P.O. number). Embedding UPS enhanced tracking functionality into a Web site improves customer service and reduces costs by encouraging receivers to track their shipments online. Embedding Reference Number Tracking also encourages a web merchant's customer to come back to its site to check order status.
Published Rate & Service Selection - Enables a merchant's customers to compare UPS published rates for different levels of UPS service and select the service that best meets their needs.
Shipping & Handling- Enables merchants to customize their rate tables to include a handling charge, enabling the buyer to compare total shipping and handling charges for different UPS service levels.
Address Validation - Catches discrepancies in city-state-ZIP code combinations and helps companies improve customer service and reduce costs by ensuring that shipping addresses are correct at the point of order entry.
Time-in-Transit - Provides the buyer with the time-in-transit in business days for UPS ground shipments between any two postal codes within the continental U.S. This information helps the buyer choose the best UPS delivery option to meet their needs.
Service Mapping - Generates a color-coded map displaying UPS ground transit time for any origin ZIP code within the continental U.S.
Electronic Manifesting - Enables customers who use a non-UPS OnLine compatible shipping system to upload shipment manifest information to the UPS mainframe, which is required for reference number package tracking. This enables UPS customers to designate their own tracking number, such as a purchase order or invoice number, to shipments.
Since becoming a publicly traded company in 1999, UPS has significantly expanded the scope of its capabilities primarily through the acquisition of more than 40 companies, including industry leaders in trucking and air freight, retail shipping and business services, customs brokerage, finance and international trade services. As a result, UPS's relationships with many of its customers has deepened to include much more than basic transportation services.