Business & Industry

Set 1, 2015

Complete ship management

Managing a cruise ship is a complex task. After all, it's a floating city with immense logistic requirements. From food to passengers' accounts, everything needs to be monitored by a reliable centralized system that can be customized according to every company's needs.

Fidelio Cruise is the most used software by cruise companies to run their ships' management system. Complete, the software suite can connect all different organizational areas. Hotel, food and beverage, shops, restaurants, galleys, laundry, all interconnected to one system that manages every information. Fidelio manages not only stocks and sales, but also cabin keycards, crew accounts, front and back office operations and more.

Fidelio was created in 1987 in Hamburg, Germany. The idea was to develop a global standard that could be customized to meet the ever-changing needs of an extremely heterogeneous local market and do it in a very short period of time. Fidelio succeeded because it provided its customers with a hitherto unknown freedom in the definition of its customer profiles, their specific rates and unique selling strategies, and individual reporting requirements. No other standard application provided such flexibility in the hotel information market.

The software suite expanded over the years, with Fidelio Opera becoming its second generation. The company and its products were sold to Micros Systems in 1996, which helped to leverage new investments and company growth, thus becoming Micros-Fidelio.

Fidelio Cruise became one of Micros' flagship software, embedded in the company's state of the art Point-of-Sale (POS) systems.

Presently, Oracle has bought Micros-Fidelio, making Fidelio Cruise a part of Oracle's global business. Fidelio Cruise Software leads the market in design, installation and support of IT systems for effective passenger and crew handling, and optimized inventory control in the cruise ship industry. Fidelio Cruise has developed cutting edge software, heralding a new era in cruise ship operating efficiency since it was established in 1995 in Hamburg, and is majority-owned by MICROS Systems, Inc.

In addition to its headquarters in Hamburg, today the company has offices in Fort Lauderdale and Kuala Lumpur, from which it develops, installs and supports a broad range of IT systems designed to raise operational efficiency and maximize revenue generation.

The Fidelio Cruise philosophy is based on forming and maintaining a close working relationship with clients and their IT personnel so that the performance of both existing systems and the company's own software can be perfectly integrated to operate with maximum efficiency.

Today, Fidelio Cruise's software is in constant operation aboard more than 200 vessels managed by 40 cruise lines. The company's real-time support network is available globally every day of the year.

Mais artigos

DestaquesArtigos

  • 2073dd46294295.584f22e2a1d29

    Culture & Art

    Abr 1, 2017

    REINVENTAR O DOMINÓ

    Todos os jogos têm, de alguma forma, a sua personalidade própria. Alguns jogos têm uma vida curta porque nascem numa certa época ou a partir de uma tecnologia. É o caso dos video-jogos, jogos de arcada ou de computador. Outros,...

  • null-stern-hotel-switzerland-alps_dezeen_1568_4

    Lifestyle & Travel

    Jun 1, 2017

    DORMIR COM AS ESTRELAS

    Sem paredes nem telhados, os quartos de hotel, que lhe mostramos na presente edição da Your VIP Partner, têm uma vista privilegiada para o céu, mais propriamente o céu dos Alpes suíços – chama-se Null Stern e é mais do que...

  • IMG_3345

    Culture & Art

    Mai 1, 2017

    PERSONALIZANDO A TECNOLOGIA COM ARTE

    Roldanas, rodas dentadas, Zepelins, lentes e latão dourado. O SteamPunk propõe uma história alternativa onde a tecnologia se mistura com arte para ser mais humana. O movimento Arts and Crafts acabou finalmente por se fundir com...


  • AdobeStock_86784638

    Business & Industry

    Mar 1, 2017

    ÁGUA-DE-COLÓNIA - TODOS OS CHEIROS DO MUNDO

    O mundo não é só pensado, falado, lido ou visto. É sentido, cheirado e ouvido. A nossa relação com as cidades é exemplo disso. Estas possuem identidades que vão sendo construídas tanto no imaginário de quem nunca as viveu...

  • iReviews-gravity-blanket_4

    Home & Design

    Jun 1, 2017

    MAIS PESO, MENOS STRESS

    E se o peso pudesse reduzir os seus níveis de stress e ansiedade? Não, não é nenhuma espécie de cultura japonesa antiga. Antes pelo contrário. Já é uma técnica terapêutica utilizada em hospitais para o tratamento de distúrbio...

  • #Formato_Certo_para_Site_YVP_Imagens

    Lifestyle & Travel

    Out 15, 2018

    ANDORRA

    O Principado de Andorra é um dos países mais pequenos da Europa. É um território com apenas 468m2 revestidos por vales, montanhas, bosques, lagos e muita vida quer nos meses de verão quer nos de inverno, adaptando as ofertas...


  • Culture & Art

    Abr 1, 2015

    Multipurpose

    The acronym VDNKh stands for Russian vystavka dostizheniy narodnogo khozyaystva (Exhibition of Achievements of the People's Economy). It is an open joint stock company and the largest Exhibition centre in Moscow.

  • Lifestyle & Travel

    Abr 1, 2015

    From work to fun

    Kupava is a belarus company dedicated to the design and manufacturing of modified vehicles and trailers. From industry standards to personalized motorhomes, Kupava dominates its market and wants to grow even more.

  • Manufacturing

    Luxury & Fashion

    Jan 1, 2015

    Portuguese do it better

    Despite the doom and gloom, there is one Portuguese industry that's making great strides: Shoemaking, one of the most traditional and oldest industries in the country, mapping out a new future by exporting its way out of the crisis.

    ...