Business & Industry

Sep 1, 2015

Complete ship management

Managing a cruise ship is a complex task. After all, it's a floating city with immense logistic requirements. From food to passengers' accounts, everything needs to be monitored by a reliable centralized system that can be customized according to every company's needs.

Fidelio Cruise is the most used software by cruise companies to run their ships' management system. Complete, the software suite can connect all different organizational areas. Hotel, food and beverage, shops, restaurants, galleys, laundry, all interconnected to one system that manages every information. Fidelio manages not only stocks and sales, but also cabin keycards, crew accounts, front and back office operations and more.

Fidelio was created in 1987 in Hamburg, Germany. The idea was to develop a global standard that could be customized to meet the ever-changing needs of an extremely heterogeneous local market and do it in a very short period of time. Fidelio succeeded because it provided its customers with a hitherto unknown freedom in the definition of its customer profiles, their specific rates and unique selling strategies, and individual reporting requirements. No other standard application provided such flexibility in the hotel information market.

The software suite expanded over the years, with Fidelio Opera becoming its second generation. The company and its products were sold to Micros Systems in 1996, which helped to leverage new investments and company growth, thus becoming Micros-Fidelio.

Fidelio Cruise became one of Micros' flagship software, embedded in the company's state of the art Point-of-Sale (POS) systems.

Presently, Oracle has bought Micros-Fidelio, making Fidelio Cruise a part of Oracle's global business. Fidelio Cruise Software leads the market in design, installation and support of IT systems for effective passenger and crew handling, and optimized inventory control in the cruise ship industry. Fidelio Cruise has developed cutting edge software, heralding a new era in cruise ship operating efficiency since it was established in 1995 in Hamburg, and is majority-owned by MICROS Systems, Inc.

In addition to its headquarters in Hamburg, today the company has offices in Fort Lauderdale and Kuala Lumpur, from which it develops, installs and supports a broad range of IT systems designed to raise operational efficiency and maximize revenue generation.

The Fidelio Cruise philosophy is based on forming and maintaining a close working relationship with clients and their IT personnel so that the performance of both existing systems and the company's own software can be perfectly integrated to operate with maximum efficiency.

Today, Fidelio Cruise's software is in constant operation aboard more than 200 vessels managed by 40 cruise lines. The company's real-time support network is available globally every day of the year.

More Articles

FeaturedArticles

  • AdobeStock_70053652

    Food & Beverage

    Apr 1, 2017

    BREAKFAST - START THE DAY EATING

    Breakfast benefits to health have not been consensual throughout history, and even today it is discussed what kind of food should be eaten in the morning and whether or not these should be dependent on physical or intellectual activity....

  • 01-Galop-DHermes.nocrop.w710.h2147483647.2x

    Luxury & Fashion

    Jul 1, 2017

    ELEGANT STIRRUP

    The new women's perfume bottle of iconic Galop d'Hermès is inspired by the original, from 1930, for the opening of the first Hermès store in New York, United States. Let's go back almost one century.

  • Viagem marco

    Lifestyle & Travel

    Mar 3, 2018

    TOURISTLESS ADVENTURE

    Adventure tourism became extremely popular over the last decade but also lost part of its realism, after all with guided visits and closed gates resorts in luxury hotels there's not much left of the spirit of adventure that turned...


  • vegetacion_del_mundo_212903380_1200x803

    Science & Nature

    Aug 1, 2017

    THE TREE OF LIFE

    The Baobab embodies the African spirit. Tree of life, fertility and medical solution for many diseases, the Baobab has a unique importance for entire communities. There is a legend in Senegal (the image of this tree is part of the...

  • gal_01

    Lifestyle & Travel

    Jul 1, 2017

    PACIFIC VIEW

    San José del Cabo, on the tip of Baja California South, Mexico, is the host for the recent work of Mexican architect Miguel Angel Aragonés. The region is separated from the mainland by the Cortez Sea, the strip of water which is home...

  • doTERRA001

    Helthcare & Wellness

    Apr 1, 2017

    BREATHE NATURALLY

    Pretty much each and every one of the cough drops currently available in any supermarket or pharmacy includes several lab grade chemicals, divided amongst sweeteners, artificial colourants and active agents. 


  • Business & Industry

    Oct 31, 2015

    To play is to grow up

    At GameTime, the lives of children and communities are enriched through play. Because as product engineers and parents, manufacturers and members of our home communities, they believe in play.

  • 01

    Mechanics & Locomotion

    Jan 1, 2017

    TIRE (ALMOST) ETERNAL

    It hasn't been a year since we published in the pages of this magazine, a theme about a Michelin program (Tweel, April 2015 edition) for the construction of a new concept of an airless tire, suitable for military a agriculture vehicles....

  • Business & Industry

    Oct 1, 2015

    Global brands for global needs

    Henkel is a household name anywhere in the world. The company became well-known for its home and industrial cleaning products, but grew for over more than a century and became a global supplier and leader of brands and technologies.

    ...